SPECIFICATIONS

Battery: 1500mAh

Body material: ABS+PC

Brand Name: NONE

Choice: yes

Dimensions: 108x50x74mm

External interface: Type-C interface

Ink cartridge type: Black, Red, Blue, Green, Yellow, White

Model Number: ZM-C15

Nozzle type: TIJ 2.5 Thermal Foaming Nozzle

Origin: Mainland China

Power adapter: 100-240V AC INPUT, 9V/2A DC OUTPUT

Printing accuracy: 600DPI

Printing content: Text, Time, Count, Logo, Variable barcode/QR code, Serial number, etc.

Printing distance: 2-5mm

Printing height: 1-12.7mm

Printing materials: Cardboard, Plastic, Metal, Cables, Pipes, Glass, Electronic Components, etc.

Screen size: 2.8 inch intelligent resistive screen

Supported languages: Chinese, English, Italian, Russian, French, Spanish, Portuguese, Arabic, German, Japanese, Korean, Thai, etc.

Voltage: Others

Weight: 170g

Working environment: Temperature 0-45 ℃ / Humidity 30-70%RH

is_customized: Yes

semi_Choice: yes

Professional Service

1.Factory-Direct Sales & Customization Support

Shop directly from the factory with flexible customization options designed for different business needs. We support OEM services, customized boot logos, tailored interface requirements, and selected encryption solutions. For special projects or bulk orders, our customer service team will provide professional guidance and practical solutions.

2.Reliable 24/7 Customer Support

Our dedicated support team is available around the clock to assist you before and after purchase. From product consultation and order confirmation to after-sales service and technical assistance, we respond promptly and provide clear, professional support to help ensure a smooth buying experience.

3.Fast Processing & Worldwide Delivery

We are committed to efficient order processing and reliable global shipping. Each order is carefully inspected and securely packaged before dispatch. With multiple shipping options and real-time tracking available, we help ensure your products arrive safely and on time.

4.Professional Quality, Trusted Service

We focus on delivering dependable products, competitive factory pricing, and attentive customer care. Whether you are purchasing for personal use, retail, wholesale, or customized business needs, we are ready to provide efficient service and long-term support. Your satisfaction is our priority.

IMPORT TAX NOTICE

Orders shipped from China include the product price and shipping fee only. Import duties, VAT/GST, customs clearance fees, and any other local import charges are ”not included“ in the order total.

All shipments are sent under "DDU terms" which means import duties, taxes, and customs-related charges are the buyer’s responsibility.

Tax rates and customs policies vary by country or region. Please check your local import regulations before placing an order to avoid unexpected charges or delivery delays.

HS Code: 8443321300
You may use this HS code as a reference to check the applicable import duties and taxes in your country.

FAQ & Usage Guide

1.Q: How can I extend the service life of the printer?

A: Please turn off the printer before installing or removing the ink cartridge. This helps protect the cartridge contacts, printhead, and printer system.

2.Q: How should I protect the ink cartridge nozzle?

A: When the cartridge is not in use, please cover the nozzle with the protective cap in time to prevent drying. Before printing, you may gently wipe the nozzle in one direction with a soft tissue slightly moistened with alcohol.

3. Q: What should I do if the printer screen does not respond?

A: If the touch screen is not responding properly, please recalibrate the screen through the printer settings. If the issue continues, contact our customer service team for assistance.

4. Q: Can this printer be used with a photoelectric sensor?

A: Yes. Our inkjet printer supports a compatible photoelectric sensor. Please contact customer service before purchasing to confirm compatibility and application requirements.

5. Q: Can the printer print on bottles?

A: Yes. The printer can be used for bottle printing. We can provide a metal positioning plate for easier operation. For detailed setup instructions, please contact customer service.

6. Q: What should I do if the printer cannot print?

A: Please check the following steps:

(1)  Check whether the timing belt on the left side of the printer is properly installed in the groove.

(2)  Check whether there is enough ink in the cartridge.

(3)  Switch the nozzle option in the printer settings.

(4)  Turn off the printer, remove the ink cartridge, and reinstall it correctly.

7. Q: The printer can print, but the result is not clear. What should I do?

A: Please try the following solutions:

(1) Check whether the cartridge nozzle is clean and dry. Gently wipe the nozzle with a clean soft tissue.

(2) Turn off the printer, remove the cartridge, and gently shake it several times with the nozzle facing downward.

(3) Place a clean tissue against the nozzle surface to help guide the ink out smoothly.

(4) Switch the nozzle option in the printer settings.

(5) If the issue still cannot be solved, please replace the ink cartridge.

8. Q: What should I do if the printed text has streaks or lines?

A: Quick-drying ink may occasionally cause streaking if the nozzle becomes dry. Please gently wipe the nozzle with a clean soft tissue, then switch the nozzle option in the printer settings. When the cartridge is not in use, always install the protective cap promptly.

9. Q: Can the printer battery be charged?

A: Yes. Please follow these charging instructions:

(1) Remove the battery from the bottom of the printer and charge it separately to avoid possible damage to the printer.

(2) Use the dedicated charger provided or recommended by us.

(3) If the printer will not be used for a long time, it is recommended to safely charge and discharge the battery once every three months to maintain battery performance.

• This part # has a 30 days limited exchange warranty for replacement only with the same part. The product may have other warranties like manufacturer, service, or 90 days extended warranty that you can confirm with our sales department.
• All hardware sold are bulk equipment with no drivers and cd included. If you need a driver or CD installation for a particular item please contact our sales department to confirm the availability.
• If original part is not available to order, we may offer you an alternative but  compatible part from a different manufacturer.

Shipping 

We offer FREE standard delivery to all UK Mainland, Scottish Highlands, and Northern Ireland addresses.

Orders are dispatched using Royal Mail or a trusted courier service, depending on the size, weight, and value of the order. Standard delivery typically takes 2–5 working days from dispatch.

Express delivery options may be available at checkout, subject to stock availability and delivery location. Orders placed before 1:00 pm (Monday to Friday) are usually dispatched on the same working day. Orders received after 1:00 pm will be dispatched on the next working day whenever possible.

All shipments are fully insured against loss or damage in transit.

Once your order has been dispatched, you will receive an email confirmation containing tracking information (where available). A signature may be required upon delivery.

If a delivery attempt is unsuccessful, the carrier may leave a calling card with instructions for redelivery or collection from a local depot or collection point. If an order is returned to us due to failed delivery attempts, additional delivery charges may apply for redispatch.

We currently deliver to addresses within the United Kingdom only. VAT is included in all prices where applicable.

We are not currently accepting orders from the EU or other international destinations. We hope to offer international shipping in the future.

Returns

We offer a 30-day returns period from the date you receive your order.

If you change your mind and wish to return an item, it must be returned within 30 days in its original condition and packaging, suitable for resale. Unless the item is faulty or not as described, the customer is responsible for return postage costs. If your item arrives damaged, is faulty, or is not as described, we will provide a free prepaid return label and arrange a full refund or replacement, as appropriate.

Once the returned item has been received and inspected, a refund will be issued to the original payment method for the amount paid for the item. Refunds are normally processed within 3 working days.

If an item is faulty, damaged, or not as described, please contact us as soon as possible. We will work with you to provide a repair, replacement, or refund in accordance with your statutory consumer rights.

Certain items may be exempt from returns where permitted by law, including sealed software that has been opened and other products excluded under applicable consumer regulations.

Before returning any item, please contact us for return instructions.

This policy does not affect your statutory rights under UK consumer law.