SPECIFICATIONS

Brand Name: KOQZM

High-concerned chemical: none

Origin: Mainland China

Type: Mouse Skates

• This part # has a 30 days limited exchange warranty for replacement only with the same part. The product may have other warranties like manufacturer, service, or 90 days extended warranty that you can confirm with our sales department.
• All hardware sold are bulk equipment with no drivers and cd included. If you need a driver or CD installation for a particular item please contact our sales department to confirm the availability.
• If original part is not available to order, we may offer you an alternative but  compatible part from a different manufacturer.

Shipping 

We offer FREE standard delivery to all UK Mainland, Scottish Highlands, and Northern Ireland addresses.

Orders are dispatched using Royal Mail or a trusted courier service, depending on the size, weight, and value of the order. Standard delivery typically takes 2–5 working days from dispatch.

Express delivery options may be available at checkout, subject to stock availability and delivery location. Orders placed before 1:00 pm (Monday to Friday) are usually dispatched on the same working day. Orders received after 1:00 pm will be dispatched on the next working day whenever possible.

All shipments are fully insured against loss or damage in transit.

Once your order has been dispatched, you will receive an email confirmation containing tracking information (where available). A signature may be required upon delivery.

If a delivery attempt is unsuccessful, the carrier may leave a calling card with instructions for redelivery or collection from a local depot or collection point. If an order is returned to us due to failed delivery attempts, additional delivery charges may apply for redispatch.

We currently deliver to addresses within the United Kingdom only. VAT is included in all prices where applicable.

We are not currently accepting orders from the EU or other international destinations. We hope to offer international shipping in the future.

Returns

We offer a 30-day returns period from the date you receive your order.

If you change your mind and wish to return an item, it must be returned within 30 days in its original condition and packaging, suitable for resale. Unless the item is faulty or not as described, the customer is responsible for return postage costs. If your item arrives damaged, is faulty, or is not as described, we will provide a free prepaid return label and arrange a full refund or replacement, as appropriate.

Once the returned item has been received and inspected, a refund will be issued to the original payment method for the amount paid for the item. Refunds are normally processed within 3 working days.

If an item is faulty, damaged, or not as described, please contact us as soon as possible. We will work with you to provide a repair, replacement, or refund in accordance with your statutory consumer rights.

Certain items may be exempt from returns where permitted by law, including sealed software that has been opened and other products excluded under applicable consumer regulations.

Before returning any item, please contact us for return instructions.

This policy does not affect your statutory rights under UK consumer law.