Asus 23.6" ProArt Display Professional 4K UHD Monitor (PA24US) IPS 3840 x 2160 HDR-10 12G-SDI USB-C Motorized Colorimeter VESA
23.6-inch with 4K UHD (3840 x 2160) panel delivers four times the pixel density and three times more onscreen space than similarly sized FHD displays, resulting in sharper visuals with greater levels of detail.
Frameless IPS panel provides 178° viewing angles, both horizontally and vertically, so you can enjoy its beautiful visuals from almost any direction.
ProArt Display PA24US features up to 600 nits of brightness, also passed VESA DisplayHDR 600 certification. Multiple HDR format supports HDR-10 / HLG high dynamic range technology for brighter whites and darker blacks, resulting in a rich and lifelike viewing experience.
ProArt Displays now boasts an innovative self-calibration feature for the embedded colorimeter. The self-calibration is a standalone solution without any software and compatible with any operating system. You can directly complete the color calibration and scheduled color calibration functions through the OSD operation of ProArt Display. With this flexibility, you can achieve color consistency anytime and anywhere.
ASUS ProArt Calibration technology saves all color parameter profiles on the ProArt monitor's internal scaler IC chip, instead of on the PC. The monitor can be calibrated and the look-up table subsequently rewritten, allowing users to connect it to devices with different operating systems or applications without needing to adjust settings.
ProArt Color Center offers remote group control and calibration tools, allowing you to handle these vital tasks from a centralized location. You'll be able to remote control & group calibration, scheduled calibration and customized color parameters to maintain professional-level accuracy and consistency all the time.
ProArt Displays are compatible with most major calibrators, including those from X-Rite, Datacolor and Klein. They also work seamlessly with Calman and Light Illusion ColourSpace CMS professional hardware calibration software.
PA24US exceeds industry color reproduction standards with its 99% Adobe RGB and 95% DCI-P3 color gamut, and it features true 10-bit color depth to display more than 1.07 billion colors. 600 nits peak brightness to ensure the deepest blacks and brightest whites, enabling PA24US to accurately display the most minute details in shadows and bright highlights for incredibly realistic visuals.
Each ProArt display is factory pre-calibrated using a new, three-scale process to guarantee industry-leading color fidelity. The display then undergoes stringent testing using ASUS advanced grayscale tracking technology to ensure smoother color gradations, better uniformity and high color accuracy with a Delta E < 1 color difference value. Each grayscale level is also carefully measured and set to ensure compliance with the precise DICOM standard for medical use.
Exclusive ASUS Smart HDR technology enables ProArt Display PA24US to support multiple HDR formats, including HLG and HDR10.
ASUS ProArt Displays support multiple HDR10 curves, including PQ Hard Clip, PQ Optimized and PQ Basic, which can cover all content creation needs.
HDR Preview enables a direct camera-to-monitor connection to view captured HDR content with its full tonal range. It also works within most video editing software platforms, providing accurate simulations of the final output for an easier, more streamlined editing experience.
SDI (Serial digital interface) is a professional video signal that's preferred in production environments, providing longer distance without video compression with reliability. BNC-type cable that has specialized connectors on each end to lock into the devices they connect to, so it cannot be easily dropped or pulled out.
Rich connectivity offers a full-function USB-C port enables superfast data transfers, video signal and 80-watt power delivery to charge laptops and other devices all via a single cable. DisplayPort1.4 and two HDMI(v2.0) for compatibility with current and future displays and peripherals. It also features an earphone jack and USB 3.2 hub.
A comfortable viewing position is always easy to achieve with ASUS ProArt Display. With an ergonomically-designed quick release stand with tilt, swivel, pivot and height adjustments provide comfortable viewing and usage experiences. Furthermore, the VESA wall-mountable to save on desktop space.
Empowering Content Creators Needs a hi-quality SDI monitor for on-set quick color grading and managing production workflow. It can provide precise and true color reproduction and details from camera and present to director/customers.
23.6-inch with 4K UHD (3840 x 2160) panel delivers four times the pixel density and three times more onscreen space than similarly sized FHD displays, resulting in sharper visuals with greater levels of detail. ProArt Display PA24US features 12G-SDI connection, allows receiving and transmitting uncompressed up to 4K@60Hz video footage directly from camera devices with ultra-low latency. Lifelike Views With 178° Wide View Angle
Frameless IPS panel provides 178° viewing angles, both horizontally and vertically, so you can enjoy its beautiful visuals from almost any direction.
High Dynamic Range
ProArt Display PA24US features up to 600 nits of brightness, also passed VESA DisplayHDR 600 certification. Multiple HDR format supports HDR-10 / HLG high dynamic range technology for brighter whites and darker blacks, resulting in a rich and lifelike viewing experience. Self Calibration
ProArt Displays now boasts an innovative self-calibration feature for the embedded colorimeter. The self-calibration is a standalone solution without any software and compatible with any operating system. You can directly complete the color calibration and scheduled color calibration functions through the OSD operation of ProArt Display. With this flexibility, you can achieve color consistency anytime and anywhere. ProArt Calibration
ASUS ProArt Calibration technology saves all color parameter profiles on the ProArt monitor's internal scaler IC chip, instead of on the PC. The monitor can be calibrated and the look-up table subsequently rewritten, allowing users to connect it to devices with different operating systems or applications without needing to adjust settings.
ProArt Color Center
ProArt Color Center offers remote group control and calibration tools, allowing you to handle these vital tasks from a centralized location. You'll be able to remote control & group calibration, scheduled calibration and customized color parameters to maintain professional-level accuracy and consistency all the time.
Seamless Calibration
ProArt Displays are compatible with most major calibrators, including those from X-Rite, Datacolor and Klein. They also work seamlessly with Calman and Light Illusion ColourSpace CMS professional hardware calibration software.
Enjoy true-to-life color
PA24US exceeds industry color reproduction standards with its 99% Adobe RGB and 95% DCI-P3 color gamut, and it features true 10-bit color depth to display more than 1.07 billion colors. 600 nits peak brightness to ensure the deepest blacks and brightest whites, enabling PA24US to accurately display the most minute details in shadows and bright highlights for incredibly realistic visuals.
Class-Leading Color Fidelity
Each ProArt display is factory pre-calibrated using a new, three-scale process to guarantee industry-leading color fidelity. The display then undergoes stringent testing using ASUS advanced grayscale tracking technology to ensure smoother color gradations, better uniformity and high color accuracy with a Delta E < 1 color difference value. Each grayscale level is also carefully measured and set to ensure compliance with the precise DICOM standard for medical use.
ASUS Smart HDR Technology
Exclusive ASUS Smart HDR technology enables ProArt Display PA24US to support multiple HDR formats, including HLG and HDR10.
Multiple PQ Curves
ASUS ProArt Displays support multiple HDR10 curves, including PQ Hard Clip, PQ Optimized and PQ Basic, which can cover all content creation needs.
HDR Preview
HDR Preview enables a direct camera-to-monitor connection to view captured HDR content with its full tonal range. It also works within most video editing software platforms, providing accurate simulations of the final output for an easier, more streamlined editing experience.
12G-SDI Connectivity
SDI (Serial digital interface) is a professional video signal that's preferred in production environments, providing longer distance without video compression with reliability. BNC-type cable that has specialized connectors on each end to lock into the devices they connect to, so it cannot be easily dropped or pulled out. Compare with general 3G-SDI, 12G-SDI provides up to 4x bandwidth allows receiving and transmitting uncompressed up to 4K@60Hz video footage directly from camera devices with ultra-low latency.
Connect to your workflow
Rich connectivity offers a full-function USB-C port enables superfast data transfers, video signal and 80-watt power delivery to charge laptops and other devices all via a single cable. DisplayPort1.4 and two HDMI(v2.0) for compatibility with current and future displays and peripherals. It also features an earphone jack and USB 3.2 hub.
Diverse Viewing Options
A comfortable viewing position is always easy to achieve with ASUS ProArt Display. With an ergonomically-designed quick release stand with tilt, swivel, pivot and height adjustments provide comfortable viewing and usage experiences. Furthermore, the VESA wall-mountable to save on desktop space.
Accurate Real-time On-set Preview QuickFit Plus is clever feature overlays a grid on the screen that allows to align and preview. Center marker and safety area it can real-time preview when you are on-set shooting to avoid video image beyond the screen. Ruler provides actual size of inch ruler in the edge; you also can customize the working size to fit your preference.
Asus 23.6" ProArt Display Professional 4K UHD Monitor (PA24US) IPS 3840 x 2160 HDR-10 12G-SDI USB-C Motorized Colorimeter VESA
- Product SKU: PA24US
Availablility:
Available to Order
£1,403.66
ASUS ProArt Display PA24US Professional Monitor
24-inch (23.6-inch viewable), IPS, 4K UHD (3840 x 2160), Built-in Motorized Colorimeter, Self / Auto Calibration, HDR-10, HLG, 99% Adobe RGB, 95% DCI-P3, AE < 1, 12G-SDI, USB-C PD 80W, VESA DisplayHDR 600, Hardware Calibration, Calman Ready, ColourSpace Integration, Ergonomic Stand, Green Sustainability
- 23.6-inch 4K (3840 x 2160) high-quality panel with 600 nits peak brightness, HDR-10, HLG support
- Built-in colorimeter supports Self / Auto calibration, as well as Calman and Light Illusion ColourSpace CMS professional hardware calibration software
- True 10-bit color depth, 99% Adobe RGB, 95% DCI-P3 wide color gamut
- 12G-SDI supports 4K@60Hz real-time playback without any compression
- Extensive connectivity including 12G-SDI input, full function USB-C with 80W Power Delivery, DisplayPort, HDMI, USB hub for the most flexibility
- Ergonomic design with tilt, swivel, pivot and height adjustments for a comfortable viewing experience
- Green Sustainability: paper packaging and energy-efficient environmental standards
On-set SDI Monitor
ProArt Display PA24US is 23.6-inch 4K HDR monitor offers 187 high PPI IPS panel with 99% Adobe RGB and 95% DCI-P3 coverage to deliver highly accurate colors that bring out the finest details in your creations. 12G-SDI input can receive video signals up to 4K@60Hz and up to quad-view at same time. A built-in motorized flip colorimeter for auto / self calibration to ensure professional-grade color accuracy. 600 nits peak brightness with multiple HDR format support provides creators with the ideal platform for working HDR content.
Empowering Content Creators
Needs a hi-quality SDI monitor for on-set quick color grading and managing production workflow. It can provide precise and true color reproduction and details from camera and present to director/customers.
- Colorists - 12G-SDI input connection let creators who using SDI PCIe capture cards or capture boxes can be directly connect to the PA24US via SDI instead of HDMI, delivers 4K high quality uncompressed videos to preview precise image performance.
- Filmmakers & Video Editors - An ultra-high-resolution with wide-color-gamut monitor performance is a must-have tool for 4K HDR video production. Factory pre-calibration ensures industry-leading color fidelity, and a wide color gamut and Delta E < 1 color difference ensures outstanding color accuracy.
Uncompressed 4K Video
23.6-inch with 4K UHD (3840 x 2160) panel delivers four times the pixel density and three times more onscreen space than similarly sized FHD displays, resulting in sharper visuals with greater levels of detail.
ProArt Display PA24US features 12G-SDI connection, allows receiving and transmitting uncompressed up to 4K@60Hz video footage directly from camera devices with ultra-low latency.
Lifelike Views With 178° Wide View Angle
Frameless IPS panel provides 178° viewing angles, both horizontally and vertically, so you can enjoy its beautiful visuals from almost any direction.
High Dynamic Range
ProArt Display PA24US features up to 600 nits of brightness, also passed VESA DisplayHDR 600 certification. Multiple HDR format supports HDR-10 / HLG high dynamic range technology for brighter whites and darker blacks, resulting in a rich and lifelike viewing experience.
Self Calibration
ProArt Displays now boasts an innovative self-calibration feature for the embedded colorimeter. The self-calibration is a standalone solution without any software and compatible with any operating system. You can directly complete the color calibration and scheduled color calibration functions through the OSD operation of ProArt Display. With this flexibility, you can achieve color consistency anytime and anywhere.
ProArt Calibration
ASUS ProArt Calibration technology saves all color parameter profiles on the ProArt monitor's internal scaler IC chip, instead of on the PC. The monitor can be calibrated and the look-up table subsequently rewritten, allowing users to connect it to devices with different operating systems or applications without needing to adjust settings.
ProArt Color Center
ProArt Color Center offers remote group control and calibration tools, allowing you to handle these vital tasks from a centralized location. You'll be able to remote control & group calibration, scheduled calibration and customized color parameters to maintain professional-level accuracy and consistency all the time.
Seamless Calibration
ProArt Displays are compatible with most major calibrators, including those from X-Rite, Datacolor and Klein. They also work seamlessly with Calman and Light Illusion ColourSpace CMS professional hardware calibration software.
Enjoy true-to-life color
PA24US exceeds industry color reproduction standards with its 99% Adobe RGB and 95% DCI-P3 color gamut, and it features true 10-bit color depth to display more than 1.07 billion colors. 600 nits peak brightness to ensure the deepest blacks and brightest whites, enabling PA24US to accurately display the most minute details in shadows and bright highlights for incredibly realistic visuals.
Class-Leading Color Fidelity
Each ProArt display is factory pre-calibrated using a new, three-scale process to guarantee industry-leading color fidelity. The display then undergoes stringent testing using ASUS advanced grayscale tracking technology to ensure smoother color gradations, better uniformity and high color accuracy with a Delta E < 1 color difference value. Each grayscale level is also carefully measured and set to ensure compliance with the precise DICOM standard for medical use.
ASUS Smart HDR Technology
Exclusive ASUS Smart HDR technology enables ProArt Display PA24US to support multiple HDR formats, including HLG and HDR10.
Multiple PQ Curves
ASUS ProArt Displays support multiple HDR10 curves, including PQ Hard Clip, PQ Optimized and PQ Basic, which can cover all content creation needs.
HDR Preview
HDR Preview enables a direct camera-to-monitor connection to view captured HDR content with its full tonal range. It also works within most video editing software platforms, providing accurate simulations of the final output for an easier, more streamlined editing experience.
12G-SDI Connectivity
SDI (Serial digital interface) is a professional video signal that's preferred in production environments, providing longer distance without video compression with reliability. BNC-type cable that has specialized connectors on each end to lock into the devices they connect to, so it cannot be easily dropped or pulled out.
Compare with general 3G-SDI, 12G-SDI provides up to 4x bandwidth allows receiving and transmitting uncompressed up to 4K@60Hz video footage directly from camera devices with ultra-low latency.
Connect to your workflow
Rich connectivity offers a full-function USB-C port enables superfast data transfers, video signal and 80-watt power delivery to charge laptops and other devices all via a single cable. DisplayPort1.4 and two HDMI(v2.0) for compatibility with current and future displays and peripherals. It also features an earphone jack and USB 3.2 hub.
Diverse Viewing Options
- Picture-by-Picture (PbP) - View two to four different settings simultaneously by placing multiple input sources onscreen side-by-side; and configure each individual window's color settings with sRGB, Adobe RGB, DCI-P3, Rec. 2020, User Mode 1 or User Mode 2.
- Picture-in-Picture (PiP) - Easily place your second input source in a window in one corner of the display.
Caring for Your Eyes
- ASUS Flicker-Free technology - It's time to say goodbye to those tired, strained eyes. ProArt Displays features TUV Rheinland-certified ASUS Flicker-Free technology to reduce flicker and minimize instances of eyestrain and other damaging ailments for a comfortable viewing experience.
- Blue Light Filter - The TUV Rheinland-certified ASUS Blue Light Filter protects you from harmful blue light, and you can easily access via a hotkey. ProArt displays has undergone stringent performance tests and has been certified by TUV Rheinland laboratories, a global provider of technical, safety, and certification services, to be flicker-free and to emit low blue light levels.
Ergonomic Design
A comfortable viewing position is always easy to achieve with ASUS ProArt Display. With an ergonomically-designed quick release stand with tilt, swivel, pivot and height adjustments provide comfortable viewing and usage experiences. Furthermore, the VESA wall-mountable to save on desktop space.
Accurate Real-time On-set Preview
QuickFit Plus is clever feature overlays a grid on the screen that allows to align and preview.
Center marker and safety area it can real-time preview when you are on-set shooting to avoid video image beyond the screen.
Ruler provides actual size of inch ruler in the edge; you also can customize the working size to fit your preference.
ASUS ProArt Display PA24US Professional Monitor
24-inch (23.6-inch viewable), IPS, 4K UHD (3840 x 2160), Built-in Motorized Colorimeter, Self / Auto Calibration, HDR-10, HLG, 99% Adobe RGB, 95% DCI-P3, AE < 1, 12G-SDI, USB-C PD 80W, VESA DisplayHDR 600, Hardware Calibration, Calman Ready, ColourSpace Integration, Ergonomic Stand, Green Sustainability- 23.6-inch 4K (3840 x 2160) high-quality panel with 600 nits peak brightness, HDR-10, HLG support
- Built-in colorimeter supports Self / Auto calibration, as well as Calman and Light Illusion ColourSpace CMS professional hardware calibration software
- True 10-bit color depth, 99% Adobe RGB, 95% DCI-P3 wide color gamut
- 12G-SDI supports 4K@60Hz real-time playback without any compression
- Extensive connectivity including 12G-SDI input, full function USB-C with 80W Power Delivery, DisplayPort, HDMI, USB hub for the most flexibility
- Ergonomic design with tilt, swivel, pivot and height adjustments for a comfortable viewing experience
- Green Sustainability: paper packaging and energy-efficient environmental standards
Empowering Content Creators Needs a hi-quality SDI monitor for on-set quick color grading and managing production workflow. It can provide precise and true color reproduction and details from camera and present to director/customers.
- Colorists - 12G-SDI input connection let creators who using SDI PCIe capture cards or capture boxes can be directly connect to the PA24US via SDI instead of HDMI, delivers 4K high quality uncompressed videos to preview precise image performance.
- Filmmakers & Video Editors - An ultra-high-resolution with wide-color-gamut monitor performance is a must-have tool for 4K HDR video production. Factory pre-calibration ensures industry-leading color fidelity, and a wide color gamut and Delta E < 1 color difference ensures outstanding color accuracy.
23.6-inch with 4K UHD (3840 x 2160) panel delivers four times the pixel density and three times more onscreen space than similarly sized FHD displays, resulting in sharper visuals with greater levels of detail. ProArt Display PA24US features 12G-SDI connection, allows receiving and transmitting uncompressed up to 4K@60Hz video footage directly from camera devices with ultra-low latency. Lifelike Views With 178° Wide View Angle
Frameless IPS panel provides 178° viewing angles, both horizontally and vertically, so you can enjoy its beautiful visuals from almost any direction.
High Dynamic Range
ProArt Display PA24US features up to 600 nits of brightness, also passed VESA DisplayHDR 600 certification. Multiple HDR format supports HDR-10 / HLG high dynamic range technology for brighter whites and darker blacks, resulting in a rich and lifelike viewing experience. Self Calibration
ProArt Displays now boasts an innovative self-calibration feature for the embedded colorimeter. The self-calibration is a standalone solution without any software and compatible with any operating system. You can directly complete the color calibration and scheduled color calibration functions through the OSD operation of ProArt Display. With this flexibility, you can achieve color consistency anytime and anywhere. ProArt Calibration
ASUS ProArt Calibration technology saves all color parameter profiles on the ProArt monitor's internal scaler IC chip, instead of on the PC. The monitor can be calibrated and the look-up table subsequently rewritten, allowing users to connect it to devices with different operating systems or applications without needing to adjust settings.
ProArt Color Center
ProArt Color Center offers remote group control and calibration tools, allowing you to handle these vital tasks from a centralized location. You'll be able to remote control & group calibration, scheduled calibration and customized color parameters to maintain professional-level accuracy and consistency all the time.
Seamless Calibration
ProArt Displays are compatible with most major calibrators, including those from X-Rite, Datacolor and Klein. They also work seamlessly with Calman and Light Illusion ColourSpace CMS professional hardware calibration software.
Enjoy true-to-life color
PA24US exceeds industry color reproduction standards with its 99% Adobe RGB and 95% DCI-P3 color gamut, and it features true 10-bit color depth to display more than 1.07 billion colors. 600 nits peak brightness to ensure the deepest blacks and brightest whites, enabling PA24US to accurately display the most minute details in shadows and bright highlights for incredibly realistic visuals.
Class-Leading Color Fidelity
Each ProArt display is factory pre-calibrated using a new, three-scale process to guarantee industry-leading color fidelity. The display then undergoes stringent testing using ASUS advanced grayscale tracking technology to ensure smoother color gradations, better uniformity and high color accuracy with a Delta E < 1 color difference value. Each grayscale level is also carefully measured and set to ensure compliance with the precise DICOM standard for medical use.
ASUS Smart HDR Technology
Exclusive ASUS Smart HDR technology enables ProArt Display PA24US to support multiple HDR formats, including HLG and HDR10.
Multiple PQ Curves
ASUS ProArt Displays support multiple HDR10 curves, including PQ Hard Clip, PQ Optimized and PQ Basic, which can cover all content creation needs.
HDR Preview
HDR Preview enables a direct camera-to-monitor connection to view captured HDR content with its full tonal range. It also works within most video editing software platforms, providing accurate simulations of the final output for an easier, more streamlined editing experience.
12G-SDI Connectivity
SDI (Serial digital interface) is a professional video signal that's preferred in production environments, providing longer distance without video compression with reliability. BNC-type cable that has specialized connectors on each end to lock into the devices they connect to, so it cannot be easily dropped or pulled out. Compare with general 3G-SDI, 12G-SDI provides up to 4x bandwidth allows receiving and transmitting uncompressed up to 4K@60Hz video footage directly from camera devices with ultra-low latency.
Connect to your workflow
Rich connectivity offers a full-function USB-C port enables superfast data transfers, video signal and 80-watt power delivery to charge laptops and other devices all via a single cable. DisplayPort1.4 and two HDMI(v2.0) for compatibility with current and future displays and peripherals. It also features an earphone jack and USB 3.2 hub.
Diverse Viewing Options
- Picture-by-Picture (PbP) - View two to four different settings simultaneously by placing multiple input sources onscreen side-by-side; and configure each individual window's color settings with sRGB, Adobe RGB, DCI-P3, Rec. 2020, User Mode 1 or User Mode 2.
- Picture-in-Picture (PiP) - Easily place your second input source in a window in one corner of the display.
- ASUS Flicker-Free technology - It's time to say goodbye to those tired, strained eyes. ProArt Displays features TUV Rheinland-certified ASUS Flicker-Free technology to reduce flicker and minimize instances of eyestrain and other damaging ailments for a comfortable viewing experience.
- Blue Light Filter - The TUV Rheinland-certified ASUS Blue Light Filter protects you from harmful blue light, and you can easily access via a hotkey. ProArt displays has undergone stringent performance tests and has been certified by TUV Rheinland laboratories, a global provider of technical, safety, and certification services, to be flicker-free and to emit low blue light levels.
A comfortable viewing position is always easy to achieve with ASUS ProArt Display. With an ergonomically-designed quick release stand with tilt, swivel, pivot and height adjustments provide comfortable viewing and usage experiences. Furthermore, the VESA wall-mountable to save on desktop space.
Accurate Real-time On-set Preview QuickFit Plus is clever feature overlays a grid on the screen that allows to align and preview. Center marker and safety area it can real-time preview when you are on-set shooting to avoid video image beyond the screen. Ruler provides actual size of inch ruler in the edge; you also can customize the working size to fit your preference.
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