42T4854 | IBM Lenovo 3-Cell ThinkPad Battery 17
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- We can offer an exchange or a credit note towards your next purchase or refund your money dependent on circumstances. Please note that for the return of non-faulty items, refund amount received (if any) will be based on our current sale price of the item and not your original purchase price. Items returned to us due to a manufacturer's fault later than 28 days after the item was delivered will be eligible for a repair or direct replacement. Where a direct replacement cannot be offered, or a repair is beyond economical repair we will offer an exchange or credit voucher towards any other product on the website.
- Please note that if order is returned after 28 days for any other reason than it is faulty and the buyer has requested a refund, we reserve the right to charge a 20% restocking fee.
- Your 30-day right of cancellation does not apply to any software products or any consumable products which (by their very nature) cannot be returned e.g. Ink cartridges, ink refill kits.
- Carriage charges for returned goods will be incurred by the customer. Carriage charges will be applied to any order that is returned and that was shipped on a free delivery. In order to accept good(s) as being faulty, we must be able to replicate the described fault.
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- This cancellation and return policy does not affect your legal rights.